Support

Support and Troubleshooting

Technical guides cover crash fixes, graphics settings, runtime libraries, and developer privacy confirmations.

2
Guides: October 9, 2026
Updated

All Guides

Steam Crash Fix: Stop Startup and Desktop Errors

Character House Steam crash fix guide detailing DirectX 11 launch options, file verification, Visual C++ runtimes, and GPU driver updates.

Virus Safety: Is the Keystroke Counter Malware?

Character House virus safety concerns stem from its desktop keystroke counter. Here is what developer Yinengjie confirmed about privacy and malware risks.

Videos

Steam Crash Fix: Stop Startup and Desktop Errors

Quick Answers

Support FAQ

How do you fix Character House crashing on launch in Steam?

Add -dx11 to the Steam launch options, verify game file integrity, install Visual C++ redistributables, and update GPU drivers. Read the guide

Is Character House safe to use?

Yes, developer Yinengjie confirmed the companion is not malware and only tallies raw keystroke counts locally without logging text. Read the guide

Does Character House work on Linux through Proton?

Running the overlay through Proton can cause rendering errors like black backgrounds, requiring custom layered overlay launch parameters. Read the guide

Explore More

Guide3Comprehensive walkthroughs explain initial companion setup, screen limits, group management, and mode selection.Download2Installation instructions, system specifications, and troubleshooting steps cover the Windows and macOS Steam releases.Customization5In-depth studio breakdowns detail facial sculpting, hair layering, clothing palettes, and behavioral identity cards.Desktop5Screen overlay settings cover window pinning, autonomous wandering toggles, screen scaling, and monitor switching.Rewards3Economic overviews cover idle currency accumulation, accessory gacha rolls, workbench upgrades, and item synthesis.Animation2Guides cover unlockable facial expressions, keystroke typing reactions, movement cycles, and companion interactions.

Keep exploring

Character House beginner guide: Setup, Modes, and Progression

Get started with Character House: Desktop Companion. Learn keystroke sync setup, character creation, display modes, and offline idle reward systems.

Outfits: Customization, Layering, & Unlock Guide

Character House outfits allow players to mix tops, jackets, bottoms, and accessories. Here is how clothing layers, colors, and unlock systems work.

Character House sit in a row mode: Typing Sync and Desktop Guide

Character House sit in a row mode syncs your companion with real-time keystrokes and lets you line up multiple desktop characters easily.

Character House character parts: Complete Customization Guide

Character House character parts let you customize hair, faces, outfits, and accessories. Here is every part category, studio tool, and feature limit.

Animations: Poses, Expressions, and Unlock Guide

Character House animations bring desktop pets to life through walking, keystroke sync, and unlockable expressions. Here is how every action works.

Standing Mode: How It Works and How to Set It

Character House standing mode lets your desktop pet idle and wander. See how the Auto walk toggle, scaling, and screen settings manage its behavior.

Accessory Pulls: Gacha and Synthesis Guide

Character House accessory pulls cost 500 coins per roll. Check how the gacha system works, idle coin accumulation rates, and crafting synthesis paths.

Accessory Crafting: Recipes and Upgrades

Character House accessory crafting lets you synthesize duplicate items into higher rarities and unlock targeted furniture recipes via bench upgrades.

Character House corner mode Explained: Setup and Desktop Controls

Character House corner mode lets your pet watch from the screen edge without blocking windows. See how to activate and manage it.

Steam Crash Fix: Stop Startup and Desktop Errors

Character House Steam crash fix guide detailing DirectX 11 launch options, file verification, Visual C++ runtimes, and GPU driver updates.